All products are currently shipped from our printer in Texas, with the exception of specialty items that may be printed in Toronto. Art Paper Prints shipped from our San Antonio Print Studio: For mounted prints we usually ship via UPS. Prints with a overall sheet size (print size plus borders) greater than 15×19 may also be shipped via UPS or U.S. Postal Service options.
Please allow at least 2 week on top of production.
The customer is responsible for all custom and duty fees billed by the destination country. U.S. rates apply when shipping via the postal service to Hawaii, Alaska, APOs, and FPOs unless size and weight restrictions occur.
Orders shipping outside the U.S. and which prints are 30 inches or more in width or height may accrue additional charges.
We will contact you prior to processing for approval of any additional charges or if there are any issues with shipping large prints outside the U.S.
With lost prints, we may require an additional several days depending on the time frame the order was shipped in the instance an order is running late or transit information has not been updated by the carrier.